Contact Us - Benex

For stores, prizes, events, and recruitment, we reply within 48 hours year-round. For filming permission, prize proposals, property proposals, and other inquiries, we aim to reply within 48 hours on weekdays (inquiries on weekends and holidays will be answered from the next business day onward).

Frequently Asked Questions (FAQ)

About Games & Prizes

About Stores & Services

Other

Contact Information

You can contact us using the form below, or by phone or email.
Please check the FAQ above before contacting us.

Inquiry Form

0/500 characters

Contact by Phone or Email

📧Inquiries to Headquarters (Filming Permission, Prize Proposals, Property Proposals, Other)

  • ・Inquiries will be handled sequentially on weekdays from 9:00 to 17:00
  • ・We aim to reply within 48 hours on weekdays
  • ・Inquiries received on weekends and holidays will be handled on or after the next business day
  • ・Depending on the inquiry, we may contact you by phone for confirmation
  • ・Please note that if the reply email address is incorrect, we will not be able to respond

🏪Inquiries to Stores (Stores, Prizes, Events, Recruitment)

  • ・Available 365 days a year
  • ・We aim to reply within 48 hours
  • ・Depending on the inquiry, we may contact you by phone for confirmation
  • ・Please note that if the reply email address is incorrect, we will not be able to respond

🏪We also accept direct inquiries to our stores

Please check the "Store List" page for each store's phone number

View Store List

Handling of Personal Information

Personal information collected during inquiries will not be used for any purpose other than responding to your inquiry.
For more details, please check our "Privacy Policy" page.

View Privacy Policy